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Riverside Café Riverside
Cottage, Spring Hill Tel: 020 8806 4448
As a lifelong resident of the Springfield
area I used to enjoy going for a coffee and cake in the cafe by the
river. A year or more ago the owners changed and the prices
increased, the quality of foods and drinks decreased, as did my
visits. The coffee in particular at £1.80 for a small cup was
consistently bad. I began going to the main cafe in Springfield park
which although expensive at £2.10 a coffee at least it was nice,
hot and a decent size. .Also service with a smile, rather than a
grunt.
My memory is short and today i thought a coffee by the river would be nice, I thought wrong. The young girl who served me seemed miserable as usual, I have teenagers so grumpy ones don't usually bother me but the atmosphere in this cafe was unpleasant, I ordered my fresh coffee and asked for a cup of tap water, the waitress merely said 'there's a sign' I looked at the sign which said 'no free water' strange, but I left it as the girl was clearly angry about something, I was thirsty, it is not uncommon to have water with coffee and it was only myself and friend in there! whenever I pass by there it seems increasingly empty. O.K. so I sat outside drinking my not very nice coffee when the manager comes out and i asked her why this was so, she told me that it was because people went in there spending £20 on food and asking for tap water to drink when they had lots more money, I told her that was a bit of a presumption and who could i write to to complain, I had spent my only £2 on rubbish coffee and get dehydrated easily, she then told me that she would deal with it but i never got water or an apology, in fact when I went back inside to use the toilet the vibe was terrible, such anger emanating from both women, again there was no-one else in the cafe and I made a quick exit. Terrible, and I have drank coffee in many cafes around the world, that was the worst, coffee, service, atmosphere etc etc. I am currently trying to find a more productive way to complain about this and I'm a person who usually lets things go. TL Posted 16th November 2010
An
able-bodied adult could throw a stone over the River Lea from
Walthamstow to land on the
terrace of the Riverside Café, so although the Riverside is in
E5 (Clapton) we think it's close enough, pleasant enough and unusual
enough to be included on this site. Don't try the business with the
stone, though. You might hit somebody important. May 2009
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View of the café from the bridge over the River Lea
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